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 General Data Protection Regulation Policy

The www.curlyguidetours.com website is the property of SIMBOAN TUDOR ALEXANDRU PERSOANA FIZICA AUTORIZATA, which is a company registered in Str.Nasaud , no. 4, Cluj-Napoca, Romania, with Registration number: F12/1451/2022 CUI 46803326

The use of this site implies acceptance of the terms and conditions below. We recommend reading them carefully. SIMBOAN TUDOR ALEXANDRU PERSOANA FIZICA AUTORIZATA reserves the right to modify these provisions without further notice. The most recent version can be accessed on this page.

Cookie Policy

  1. What are cookies?

A cookie is a file that is saved on your computer when you visit a website. This file allows the retention of your settings and preferences when you revisit the site, to provide you with a better online experience. You have the option to allow or disallow cookies. Generally, browsers have cookies enabled by default, so if you do not want to allow cookies, you will need to change this in your browser settings. Cookies cannot be used to run programs or transmit computer viruses to your device; they are „passive” files – meaning they do not contain software, viruses, or spyware and cannot access information on your storage device.

  1. Does curlyguidetours.com use cookies?

Yes, curlyguidetours.com uses cookies to provide visitors with a better browsing experience. Additionally, cookies are necessary for certain basic activities. For example, we use cookies for:

  • Analyzing visitors to improve the online experience. Using programs from the Google suite (e.g., Google Analytics), or other external sites and services, we collect anonymous data about visits to our site, such as pages viewed;

  • Registration. If there is a functionality to register on this site, we generate a cookie that informs us whether you are logged in or not;

  • Saving your preferences and providing content and advertising. Through these cookies, the preferences of each user on the site are remembered, so there’s no need to reset them each time the site is visited;

  • The software used allows for the aggregate recording of behavior regarding the use of our site;

  • The information obtained through cookies is anonymous and will not be linked to personal data. Curlyguidetours.com does not send this information to any third party for their independent use.

  1. What kind of Cookies do we use?

We use two types of cookies: session cookies – which are active during a browsing session, and persistent cookies – which remain active for a longer period. The former stay on the user’s device until the session ends or the application (web browser) is closed. The latter remain on the device for a period set by certain parameters or until they are explicitly deleted by the user.

  1. Can they contain personal information?

Cookies themselves do not request personal information to be used and in most cases, they do not personally identify internet users. The data collected through the use of cookies is only used to facilitate certain functionalities for the user. By default, the data stored in cookie files is encrypted in a way that makes it impossible for unauthorized individuals to access the information.

  1. Do you want to block cookies?

If you want to block cookies, some functionalities of the site will be disabled, and this might cause certain malfunctions or errors when using our site. If you accept these limitations and are determined to block cookies, follow the instructions below. Most browsers are set by default to accept cookies, but you have the option to change the settings to block some or all cookies if you prefer. If you don’t like how this affects your online experience, it’s just as easy to accept cookies again. Choose your browser from the list below to see the instructions you need to follow to disable cookies.

Privacy Policy and Personal Data Processing

  1. Overview

In accordance with the current personal data protection legislation (GDPR and applicable national law), we present below our Policy on the processing of your personal data, as a visitor to our website curlyguidetours.com

By „we” we mean our company, and details about us can be found at the end of this document.

  1. Data Collected and Purpose of Processing

We collect and process personal data that you voluntarily provide to us when you wish to contact us directly for support and assistance (questions/clarifications regarding our services, request for quotes, feedback, etc.). Thus, we typically process identity data (first name, last name), contact details (email, phone), and/or professional data (e.g., the company you work for).

We also automatically collect and process other personal data through IT systems and cookies (data such as IP address, geographic location, browser settings, visit duration, website page navigation, etc.) with the purposes of ensuring the secure administration in terms of diagnosing connectivity issues and preventing fraud, as well as analyzing aspects related to website visitors (geographic locations, browsing preferences, etc.) for improvement. The legal bases for processing are your consent (e.g., cookie processing), our legitimate interest (e.g., automatic data collection), contract execution (e.g., quote requests for contracting our services), or fulfilling a legal obligation.

  1. Data Retention and Transfer to Third Parties

We retain your personal data for a period no longer than necessary to fulfill the purposes mentioned, in accordance with legal requirements and our internal data retention schedule.

Data collected directly from you is not transferred to any third party as standard, except for service providers who support our operations (e.g., website maintenance, IT technical support).

Only if necessary, we will transfer your data to various authorities, public institutions, lawyers, auditors, external consultants – solely to the extent that it needs to be known or processed in line with applicable legal requirements, including when we exercise our right to defend ourselves against claims/litigations.

Your personal data does not leave the EU space as standard, and when it does, we ensure there are adequate protections in place (adequacy decisions, Privacy Shield, etc.).

  1. Security of your data

Data security is one of our important objectives, covering aspects such as confidentiality, integrity, and availability. Through well-established organizational and technical measures, we ensure that your data is protected.

  1. Your rights on the data

Under the applicable legal provisions regarding data protection, you have the following rights:

  • Right of access to data (you can request information about the data we process at any time)

  • Right to rectification of data (you can request us to update the data we hold)

  • Right to erasure of data (in accordance with applicable requirements, you can request the deletion of your data)

  • Right to object to data processing

  • Right to data portability

  • Right to object to automated decisions and profiling that could have significant effects

  • Right to lodge a complaint directly with the Supervisory Authority (www.dataprotection.ro)

We reserve the right to modify this Policy whenever we deem it necessary and invite you to review it regularly.

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